How can we help?

It's natural to have questions, especially when it comes to choosing new tech. To make things easier, we've condensed our most commonly asked questions into one page to make it easy for you to browse.

If you can't find what you're after, simply drop us an email and we'll get back to you with an answer.

What I like most about Udio is the customer portal and self check-in. Having the ability for customers to manage their own bookings and check themselves into lessons has enabled us to shift our resources to other areas of the business. This means we are able to offer a better level of service to our customers and more support to our staff.

Lis, Business Performance Manager

With Udio, there is transparency and convenience for the customer, smooth cash flow for the business and it allows staff on-site to deliver on higher-value tasks contributing to us being able to provide exceptional service. Implementation was smooth and the Udio team will always go above and beyond to deliver great customer service.

Marie, HR Manager
419549 497559120257052 1873885784 n

Udio was able to quickly and accurately upload our XL spreadsheets and implement our management system. Our customers have enjoyed being able to access their family profiles, including their bookings and invoices.

Gary Conomos, Managing Director of WET Swim Schools
New Sport Logo Suite Main Logo 525x320

The dashboard makes everything so simple and convenient. This product has made me confident in doing my administration work whilst minimising time at my computer.

Jared Goldthorpe, Newington College
Square MLC logo

Udio has had a very positive impact on the management of our staff, parents and students. The customer portal ensures all students are checked by their parents, as well as making staff aware who is and isn’t attending.

Rochelle Dagher, Customer Service Coordinator at MLC NSW
Dolphin square logo

I don’t know what I would do without Udio, to be honest. It's very intuitive and it's certainly reduced the admin time, particularly around invoicing - the process is just seamless.

Vicky Rope, Co-owner of Dolphin Academy
Carew logo square

It's fantastic that the customer portal for achievements and progress is integrated into the one unit; it's an integration that saves time.

David Carew, Director of John Carew Swim School
State Swim Square

We’ve seen an 87% uptake of bookings online; that’s over 4,000 transactions per week. We spend less time answering the phones which saves us around $8,500 per year.

Ben Robertson, Chief Operating Officer at State Swim
Aquabliss logo square

We were looking for a dedicated swim school software solution that would centralise our booking and membership system across our 9 centres. Udio was the ideal solution as it was modern, cloud-based and enabled us to have a progressive rollout strategy and also we could add functionality to the core platform on an as needs basis.

Nitin – Aquabliss
See all case studies

Fancy a free trial?

Tell us a little bit about yourself and we'll be in touch to set up your 30-day trial.

Udio reviews