Customer Portal Features
Enhance customer experience with our portal
Udio's customer portal helps strengthen connections between you and your customers. Accessible 24/7, customers can enjoy full control over their membership, while parents and caregivers can connect to the portal to monitor their child’s progress.
As well as having full visibility over their accounts, customers can:
- View class timetables
- Make, cancel and reschedule bookings
- Add themselves or their child to the waiting list if a preferred session is full
- Set up direct debits
- Read important information
- Download their child's progress certificates
The full feature set
Customer Portal
Booking & Scheduling
Cloud based
Multi-facility
Database migration
Change/cancel classes
Training documentation
Payments
Packages
Add health notes
Ongoing support
Staff rostering
Customer Portal
Booking & Scheduling
Cloud based
Multi-facility
Database migration
Change/cancel classes
Training documentation
Payments
Packages
Add health notes
Ongoing support
Staff rostering
Customer Portal
Booking & Scheduling
Cloud based
Multi-facility
Database migration
Change/cancel classes
Training documentation
Payments
Packages
Add health notes
Ongoing support
Staff rostering
Customer Portal
Booking & Scheduling
Cloud based
Multi-facility
Database migration
Change/cancel classes
Training documentation
Payments
Packages
Add health notes
Ongoing support
Staff rostering
Self check-in
POS software
Stocktaking
Courses and programmes
Certificates
Invoicing
Simple setup
Email/SMS notifications
Assessments
Real time reporting
Booking trends
Achievements
Levels
Self check-in
POS software
Stocktaking
Courses and programmes
Certificates
Invoicing
Simple setup
Email/SMS notifications
Assessments
Real time reporting
Booking trends
Achievements
Levels
Self check-in
POS software
Stocktaking
Courses and programmes
Certificates
Invoicing
Simple setup
Email/SMS notifications
Assessments
Real time reporting
Booking trends
Achievements
Levels
Self check-in
POS software
Stocktaking
Courses and programmes
Certificates
Invoicing
Simple setup
Email/SMS notifications
Assessments
Real time reporting
Booking trends
Achievements
Levels