Membership management software that helps your business grow
Udio users start out with the feature-rich base module which is suited to most class and lesson-based businesses. It includes everything you need to run and manage your operations in one place. From there, you have the option to add extra modules to help further your business growth. That way, you only pay for the features you need.
Udio's Base Module
The base module includes everything you need to trim your manual admin and connect with your customers using Udio's inbuilt email platform and SMS integration. Here's a run-down of what else is included:
Booking and scheduling
Manage bookings and customer information 24/7 with Udio's cloud-based platform which gives you the portability to control sessions on the go. Cut admin costs by automating your booking process and freeing up resources, so staff can spend more time with your customers.
The class schedule management system allows you to:
- Create single or recurring classes and school holiday programs
- View times and frequency of lessons
- Allocate instructors and set class capacity
- Reduce no shows with automated reminders
- Display class times
- Streamline staff and customer management
- View lesson attendance
- Add additional classes when demand requires
Understanding your business has never been easier. With Udio's real-time reports, you can gain valuable, data-driven insights that help you make informed decisions.
Use the reporting software to:
- Optimise revenue and reduce costs by tracking classes and staff efficiency
- Track all events
- View and analyse all financial data
- Use postcode heatmap data to target low density areas
- Track how customers are hearing about you
- Understand why customers leave and take action to reduce this in the future
- Track outstanding payments
- Track POS inventory
- Download/print reports
Take the hassle out of manual cash handling by processing safe, secure and automatic payments online with Udio's gateway.
With integrated payments you can:
- Automate fees
- Limit credit card fraud
- Increase cash flow
- Stop chasing late fees
- Gain quicker access to your funds
Upgrade with Additional Modules
On top of base, you can add extra modules to your subscription to help boost revenue and enhance your customer journey.
Udio's online portal is a popular and recommended add-on that helps strengthen connections between you and your customers. Accessible 24/7, customers can enjoy full control over their membership, while parents and caregivers can connect to the portal to monitor their child’s progress.
As well as having full visibility over their accounts, customers can:
- View class timetables
- Make, cancel and reschedule bookings
- Set up direct debits
- Read important information
- Download their child's progress certificates
Self check-in software
Create speedy customer check-ins with Udio's contactless self check-in terminals. With the option to bypass reception, customers can quickly and conveniently confirm their class attendance by scanning their phone or class card.
Advantages of the software include:
- Less wait time with faster check-in through the elimination of lines
- Reduces staff overheads
- Increases customer satisfaction ratings
- Gives more time back to your customers and your staff
Point of sale software
Create a more efficient sales process and cut down queues with Udio's user-friendly POS system. Easily create eye-catching video ads and notices with the video signboard creator (included in base) to attract more prospects.
You can use your POS software to:
- Strengthen revenue by selling your products
- Track sold items
- Process membership sales
- Encourage customers to avoid queues
- Control inventory and supplier orders
Getting started with Udio's membership management software is easy. Use this three-step process to quickly automate your bookings:
- Create your class timetables for one or more locations
- Allocate students and staff
- Add your unique Udio link to your website and start the automatic booking process